Privacy Policy

Effective Date: May 2026

Zhep Cab is an online taxi aggregation platform operating in multiple cities. This service is provided by Zhep Cab (“Zhep Cab”, “our”, “we”, or “us”) and is intended for use as is.

This page is used to inform users regarding our privacy policies with the collection, use, and disclosure of personal information when using our mobile application and website.

If you choose to use our services, then you agree to the collection and use of information in relation to this policy. The personal information that we collect is used for providing and improving the service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible through our mobile application and website.

Information Collection and Use

For a better experience while using our services, we may require you to provide certain personally identifiable information including:

The app may use third-party services that may collect information used to identify your location, including:

How and When We Disclose Information to Third Parties

We do not sell, rent, trade, or share your personal information with third parties except as described in this Privacy Policy or when required to provide our services.

We may use the information obtained from you to prevent, discover, and investigate violations of this Privacy Policy, fraud, refund-related matters, security issues, or misuse of our services.

We may provide certain information such as your name, pickup address, drop location, and contact number to drivers who accept your ride request so they can provide transportation services and contact you when necessary.

Mobile Application / Website

1. Sending and receiving one-time passwords (OTP) and device verification.
2. We do not share or transfer SMS/text message data to any third party except as described in this Privacy Policy.

Cookies

Cookies are files with a small amount of data commonly used as anonymous unique identifiers. These are sent to your browser from websites that you visit and are stored on your device.

This service does not explicitly use cookies. However, the app may use third-party libraries or services that use cookies to improve their services. You may choose to accept or refuse these cookies.

Service Providers

We may employ third-party companies and individuals for the following purposes:

These third parties may have access to your personal information only to perform tasks assigned to them on our behalf and are obligated not to disclose or use it for any other purpose.

Security

We value your trust in providing your personal information and strive to use commercially acceptable means to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Change of Information and Cancellation of Account

1. You are responsible for maintaining accurate account information. You may update, modify, or correct your information through your profile settings or by contacting us through our website or support email.

2. Users may request account deletion directly from the application or by contacting our support team.

3. We may suspend or deactivate accounts involved in fraudulent or suspicious activities.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Users are advised to review this page periodically for any changes. Changes become effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions regarding this Privacy Policy, please contact us:

Email: zhepcabservice@gmail.com

Website: https://zhepcab.com